Location: 100 North Senate Avenue, Room N300 Indianapolis, IN 46204
Duration: 12+ Months
This is a full time, on-site, position working 37.5 hours per week. Monday-Friday. There are two possible schedules based on Agency needs 8am-4:30pm and 8:30-5pm.
Job Description
Candidate provides timely, appropriate and professional responses to all public contact with the Commission.
Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward calls to appropriate Commission staff.
The Intake/Case Control staff serves as a professional staff member within the Commission and provides a front-line response to the public for questions and issues concerning the Commission.
This position requires a strong level of organization as well as interpersonal skills, integrity and sound judgment.
The candidate is privy to sensitive and highly confidential information and receives instructions for new and complex tasks.
Responsibilities Include But Are Not Limited To The Following
Respond to online inquiries regarding the filing of complaints
Effectively interview potential Complainants
Analyze and summarize information received from online inquiries
Prepare investigative work case files for investigations
Send Notice of Complaints and interrogatories to relevant parties
Provides excellent customer service, via telephone and in person
Responsible for monthly reporting
Analyze and apply relevant laws to establish jurisdiction over cases for ICRL enforcement areas
May be responsible for drafting appropriate motions before the Commission, including, but not limited to administrative dismissals and default orders
Research databases for correct contact information for relevant parties and witnesses Other duties as assigned
Required Skills
Minimum 6 months of Administrative experience
HS diploma or GED required
Previous legal course work, paralegal type coursework
Working knowledge of computers and Microsoft 365
Ability to effectively communicate, both orally and in writing
Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
Ability to type with speed and accuracy
Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
Strong organizational skills with the ability to manage various projects simultaneously
Seniority level
Entry level
Employment type
Full-time
Job function
Legal
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at nLeague by 2x
