JOB TITLE: DATA OPERATIONS SPECIALIST L2
LOCATION: REMOTE
SALARY: DEPENDS ON EXPERIENCE - $30 - 35/HR
Cimplifi is a leading integrated legal services provider, leveraging technology and expertise to simplify the experience of eDiscovery and Contract Analytics for corporate legal departments and law firms. For more than two decades, clients have relied on our expertise and ingenuity to solve complex challenges, bring innovative solutions, and deliver intelligence and insight to help them manage risk, control costs, and get more done, more effectively, and with far less effort and stress.
POSITION OVERVIEW
The Data Operations Specialist L2 provides support to the Data Operations team under the direct supervision of the Data Operations Manager. Tasks for this role include copying, processing, loading, exporting, producing, and disposing of data for client matters. The primary focus of this role is for technical management of electronic data using eDiscovery industry-specific processing and hosting applications.
ESSENTIAL FUNCTIONS
In this capacity, the L2 Specialist:
- ESI Data ingress and egress utilizing Relativity, DISCO, and other eDiscovery industry tools
- Performs quality control per department standards and proactively notifies appropriate parties of any issues that may arise
- Creating and configuring eDiscovery databases
- Track and update work progress in proprietary ticketing system
- Communicate within and across departments regarding task status
- Performs other tasks as assigned by Data Operations Manager
- Ability to work late nights and weekends as required
- Participate in holiday coverage
- Act as escalation point for Level 2 team members
- Test new tools, workflows, and standard operating procedures.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
- Minimum 2 years law firm or eDiscovery service provider experience
- Knowledge of Relativity (at least 2 years relevant experience required)
- Relativity, DISCO, Nuix, Brainspace and other eDiscovery tool certification(s) preferred
- Strong client-service orientation
- Ability to learn new software tools quickly
- Familiarity with computer operating systems, networking, and the ability to recognize and diagnose issues
- Ability to work both independently and in a team environment, while taking responsibility for a task and following it through to completion
- Adaptability to work concurrently on projects and flexibility in shifting focus
CIMPLIFI CORE VALUES:
Our Core Values serve as the guiding principles behind all services we deliver. A Cimplifi employee is...
- Courageous: We back our best practices with integrity and ethics, making our employees resilient and able to drive honest conversations, and engage in problem-solving in the face of adversity.
- Reliable: We consistently respond faster, work harder, think smarter, and work collaboratively to support our clients' needs, building trust and dependability.
- Inventive: We are proactive and resourceful original thinkers, we are capable of creating innovative solutions, and delivering time-tested results due to our training, skills, and industry knowledge.
- Adaptable: We are nimble, eager, and prepared for the challenges facing our clients, allowing us to be flexible and responsive to client needs.
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- law firm or eDiscovery service provider: 2 years (Required)
- Relativity: 2 years (Required)
Work Location: Remote
